Terms and Conditions

We are thrilled that everyone who uses our jewelry, knows they are getting an eco-friendly, one of a kind piece of Joyce Pierce Alchemies jewelry worthy of gifting or spoiling themselves.

Joyce Pierce

CEO Joyce Pierce Alchemies

ORDER TIMELINE

Our company sells estate items that ship within 1-5 days.
Handmade pieces can take  upto 2 weeks to ship.
Oftentimes, orders process faster than that but we can’t guarantee a faster processing time.

HANDMADE DISCLAIMER

The jewelry you receive might vary slightly from the product picture due to the nature of your jewelry being 100% handmade to order.

Care for your new jewelry by:

Silver and gemstones can be cleaned with soap and water. If the silver is tarnished we recommend using Wright’s Silver Cream.
Pearls can be wiped down with a water dampened cloth.

Your Jewelry Can Be Damaged by too much pressure.

CUSTOM ORDERS

We always love creating new jewelry from scratch. Please contact us at admin@joycepiercealchemies.com for a quote.
Custom orders can have a lengthier processing time.
Ask us for details.

SHIPPING

Our company ships via Priority USPS only.

RETURNS

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer a return. Personalized and/or custom jewelry are exempt from being returned unless it arrives defective.

Additional non returnable items are Gift Cards and Sale Items.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted; Any item not in its original condition, is damaged or missing parts.

REFUNDS

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically applied to your credit card or original method of payment, within 3 days.

LATE OR MISSING REFUNDS

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank, there is often some processing time before a refund is posted.

If you have done all of this and you still have not received your refund yet, please contact us at admin@joycepiercealchemies.com

SALE ITEMS

Only regularly priced items may be refunded, unfortunately sale items can not be refunded.

SHIPPING

To return your item, you should mail it to:
Joyce Pierce Alchemies    
 5816 20th Ave      
 Sacramento, CA 95820
You will be responsible for paying for your own shipping costs. It is suggested that you use a trackable shipping service and purchase insurance. We don’t guarantee that we will receive your package.

We are thrilled that everyone who uses our jewelry, knows they are getting an eco-friendly, one of a kind piece of Joyce Pierce Alchemies jewelry worthy of gifting or spoiling themselves.

Joyce Pierce
CEO Joyce Pierce Alchemies

We are thrilled that everyone who uses our jewelry, knows they are getting an eco-friendly, one of a kind piece of Joyce Pierce Alchemies jewelry worthy of gifting or spoiling themselves.

Joyce Pierce
CEO Joyce Pierce Alchemies

We are thrilled that everyone who uses our jewelry, knows they are getting an eco-friendly, one of a kind piece of Joyce Pierce Alchemies jewelry worthy of gifting or spoiling themselves.

Joyce Pierce
CEO Joyce Pierce Alchemies

 

ORDER TIMELINE

—-

Our company handcrafts all products within  1 DAYS to 3 WEEKS.

Oftentimes, orders process faster than that but we can’t guarantee a faster processing time.

HANDMADE DISCLAIMER

—-

The product(s) you receive might vary slightly from the product picture due to the nature of your product(s) being 100% handmade to order.

Care for your new product(s) by:

* Dish soap and water can be used on all silver and gemstone jewelry.

* Pearls need to be cleaned with a water dampened cloth.

Your product(s) can be damaged if:

* TOO MUCH PRESSURE IS APPLIED TO THE JEWELRY.

Custom orders

We always love creating new products from scratch. 

Please contact us for a quote. 

At admin@joycepiercealchemies.com

Custom orders can have a lengthier processing time. 

Ask us for details.

SHIPPING

—-

Our company ships through the following carriers

* Priority USPS

RETURNS

—-

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Personalized and/or customized goods are exempt from being returned unless the product arrives defective. 

Additional non-returnable items:

* Gift cards

* Any item that is not in the same condition as when received.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted: 

* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

* Any item that is returned more than 30 days after delivery

Refunds 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds 

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing ti

Pierce
CEO Joyce Pierce Alchemies

We are thrilled that everyone who uses our jewelry, knows they are getting an eco-friendly, one of a kind piece of Joyce Pierce Alchemies jewelry worthy of gifting or spoiling themselves.

Joyce Pierce
CEO Joyce Pierce Alchemies

We are thrilled that everyone who uses our jewelry, knows they are getting an eco-friendly, one of a kind piece of Joyce Pierce Alchemies jewelry worthy of gifting or spoiling themselves.

Joyce Pierce
CEO Joyce Pierce Alchemies

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We are thrilled that everyone who uses our jewelry, knows they are getting an eco-friendly, one of a kind piece of Joyce Pierce Alchemies jewelry worthy of gifting or spoiling themselves.

Joyce Pierce
CEO Joyce Pierce Alchemies